Photo Op Update: Friday, September 7

The Photo Op area has experienced a temporary hardware problem. You will get your printed photos and a digital version is available as well. Keep Calm.

We are aware of the frustrating situation in the Photo Ops Area, and we apologize. With so many Photo Ops and an equipment malfunction, we are running behind. This means it may take some time to print out your Photo Op.

Here are your options for picking up your printed Photo Op:

  • If you were unable to pick up your Photo Op from Friday. You may also pick up your Photo Op anytime during Vendor Floor hours on Saturday at a Photo Op station located inside the Radisson entrance on the north side of the Salt Palace. There will be tables with the physical photos laid out for you to find yours. There will be volunteers to assist you. You must bring your Photo OP QR code for proof of purchase.
    • Also, if you only purchased a Friday pass, we would like you to offer you a Saturday Pass. Visit the Photo Op station at the Radisson entrance during Vendor Floor hours on Saturday to get your Saturday RFID wristband. Bring your Photo OP QR code for proof of purchase.
  • If you have not, or cannot, pick up your physical photo, you will be emailed by Epic Photo Ops with options on how to request your Photo Op by September 19, 2018. If after that date you have not received your email, please reach out to Epic Photo Ops’ HelpDesk, here.

Our Apologies…

As a thank you for your patience, we will be making complimentary digital versions available to attendees with Photo Op Sessions scheduled for today, September 7, 2018. You will receive an email from Epic Photo Ops, early next week, with instructions on how to download the digital copy of your photo.

If you have concerns or questions, please write Epic Photo Ops’ Helpdesk for assistance.


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All guests that we announce have committed to attend the show. As is standard practice at comic convention and fan events around the country, they have the right to cancel their appearance, panels, special events, autograph or photo op sessions if there are circumstances that require it such as a film project, illness or force majeure. If one of our announced guests cancels their appearance or other participation, we will do our best to replace them with a similar and comparable guest. If you purchase a Photo Op, you will have the option for a full refund or you can swap or upgrade to another one.

FanX® Salt Lake Comic Convention™ events have a no-refund policy for all ticket sales. Please make other arrangements for your ticket such as gifting it away. FanX® Salt Lake Comic Convention™’s policy is no resale of Tickets, Photo Ops, Autographs, or other GrowTix products to protect Dan Farr Productions from fraudulent sale of tickets. Under certain extenuating circumstances, refunds have been considered on a case-by-case basis. If you have any questions or any issues with updating, upgrading, exchanging or swapping your tickets, please contact us 


FanX® Salt Lake Comic Convention™ is not associated with San Diego Comic-Con. Tickets purchased on this website are only good for FanX Salt Lake.