Orlando Jones, unfortunately, canceled their appearance at the upcoming FanX® Salt Lake Comic Convention™ Fall 2019 due to Hurricane Dorian.
We hope to have them back at FanX® Salt Lake Comic Convention™ at a future event.
If you purchased a Photo Op with Orlando Jones, or the American Gods Group Photo Op, you have three options:
1. Upgrade or Swap to another product.
You may upgrade or swap your Orlando Jones Photo op to another guest appearing at the show. Service fees will apply. All transactions final.
To upgrade your Photo Op, open the Photo Op confirmation email that was sent to you from GrowTix, and view your order. Click the green button that says “Upgrade” or the gray button that says “Swap”. A new window will appear with a drop-down list of eligible guests. Select the product you would like to Upgrade or Swap to, and pay the difference if applicable.
Note: We highly recommend you bring a printed copy of the QR code for each Photo Op and/or Superfan Package that you purchased.
2. Swap at Epic Photo Ops.
Take your Orlando Jones purchase to the Photo Op tables at the event located in the Photo Ops area, and you may Swap for a celebrity of the same value without paying additional service fees. Limited availability may apply. All transactions final.
3. Issue yourself a self-service refund.
You may receive a full refund for the Orlando Jones Photo Op. First, Log into your Growtix account and view your order. You will see a red button below the Orlando Jones Photo Op product that says “Refund Product”. Click “Refund Product”.