SHIPPING DEADLINE APPROACHING!
Order your #FanX19 passes by Wednesday, July 31st, 2019 at 11:59 PM and your RFID wristband (your ticket) and perks* (if applicable) will be directly shipped to you! Act now to take advantage of this exclusive deal!
Update Your Address
Please ensure you have updated and confirmed your shipping address before Wednesday, July 31st, 2019 at 11:59 PM through your Growtix account. Learn how to do this, here. If applicable, please make sure to include your unit or apartment number on your shipping address.
If you have any questions about or issues with your delivery, message our customer service team.
VIP & Gold Pass Tracking
All VIP pass holders and Gold pass holders that purchase by Wednesday, July 31st, 2019 at 11:59 PM will be able to track their packages. Learn how to track your package using your Growtix account, here. If you have purchased a VIP or Gold Pass, it will track your entire order, including any non-VIP and Gold products.
After you receive your order in the mail, register your RFID wristband at home, here: fanxsaltlake.com/rfid, and walk right into the show! This action also protects your RFID wristband if it is lost or stolen. Learn more about RFID wristbands, here.
About Children and Youth Admission
Children ages 8 years old and younger DO NOT require a wristband to attend our events. For children and teens ages 9-17, we suggest that you purchase a 15% Discounted Pass. If you have a VIP Pass, two children 8 years old and younger per VIP Pass will be allowed to attend panels and use express lines as a VIP pass holder. For the first time ever, children 9 and older can purchase a VIP JR Pass to use VIP Perks! Find out more here. Read our ticketing policies, here.
In addition to Students and Youth, 15% Discounted Pass also available for Teachers, Military (active and veteran), First Responders, and Seniors (60+). Learn more about Discounted Passes here.
Pre-Registration and Registration Area
If you order your pass on Thursday, August 1st, 2019 at 12:00 am or after, you will need to visit our Registration Area at the Salt Palace Convention Center to pick up your RFID wristband (your ticket) and perks (if applicable). Registration will open on Wednesday, September 4th, 2019 and stay open throughout the event of the date (September 5th -7th, 2019). Read more.